Privacy Policy

Purpose

RegDoor commits to safeguarding privacy for all individuals who interact with the organization. This document explains how we collect, use, store, and safeguard personal data to ensure transparency and build trust with our users, customers, and partners.

Scope

This policy covers all personal data collected through RegDoor's applications, services, and interactions with individuals.

Definitions

• IP Address: A unique string of characters that identifies each computer using the Internet Protocol to communicate over a network.
• Personal Data: Any information relating to an identifiable individual (e.g., name, email, IP address).
• Processing: Any operation performed on personal data, such as collection, storage, use, disclosure, or deletion.
• Data Controller: The entity that determines the purposes and means of processing personal data.
• Data Processor: The entity that processes data on behalf of the data controller.

Responsibilities

The Chief Information Security Officer develops, implements, maintains, and enforces this policy. Employees must adhere to its terms during job duties.

Data We Collect

RegDoor collects the following categories of data:

• Identification Information (name, email, phone, address, date of birth)
• Account Information (username, password, preferences)
• Financial Information (payment details, billing address)
• Technical Data (IP address, usage analytics)

How We Collect Data

• Direct submission through forms and account creation
• Automatic collection via cookies, analytics, and logs
• Third-party sources including business partners and public databases

Legal Bases for Processing Personal Data

Processing occurs only under permitted legal grounds:

• Consent — for activities like marketing communications
• Contractual necessity — to fulfill agreements
• Legal obligation — for regulatory compliance
• Legitimate interests — for fraud prevention and security

How We Use Personal Data

• Providing and improving services
• Processing and managing platform access
• Communicating updates, offers, and support
• Conducting analytics to improve user experience
• Ensuring security and detecting fraud

Data Sharing and Disclosure

RegDoor shares data with:

• Service providers performing work on its behalf
• Entities required by law or legal processes
• Third parties when you explicitly consent

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, unless a more extended retention period is required by law.

Data Security

Protective measures include encryption, access controls, authentication protocols, and regular security assessments.

Data Protection Officer (DPO)

RegDoor has appointed Luciana Mello as its Data Protection Officer (DPO), responsible for overseeing compliance with applicable data protection laws, including the GDPR. The DPO serves as the primary point of contact for data subjects and supervisory authorities regarding personal data protection matters.

If you have any questions regarding this Privacy Policy or our processing of personal data, you may contact our DPO using the email legal@regdoor.com.

If you wish to exercise your privacy rights, please see the topic below.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your data
• Correct inaccurate information
• Request deletion
• Obtain portable data copies
• Restrict processing
• Object to certain activities
• Withdraw consent

To exercise your rights, please submit a Privacy Rights Request.

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